Invite people to the platform or manage their roles on the People page.

Moving people

People can be moved to any account by going to that accounts People page and clicking Add user account.... A modal will allow you to search and find the person you want to move and after saving, that person will immediately be moved into the account!


Roles

Every member of any account, both agency and clients, will have a role.

Roles allow you to control what people have access to do within the platform. Some attributes of roles can be overridden by a role given to a specific user on a specific project.

Administrator

Administrator for the agency and all of the agency's clients.

PermissionDescription
Manage payment detailsCan view and modify settings related to agency workers payment details.
Edit any client organisationView and modify all the organisation data for any client organisation.
Modify project chargesRefund and add charges on a project.
Modify all agency rolesModify any agency members agency roles.
Ops assign tasksCan assign tasks in the operations center interface.
Edit chargesModify all things to do with all charges e.g. change charge descriptions, issue charges, refund, etc. This is the uber-powerful, do-anything-with money permission
Log time for anyoneCan log hours on a project and assign the time worked to anyone.
Modify creditsModify all things to do with any credit pools.
Edit any personCan view and modify settings related to other users on the platform including payment history, work history, bank details and feedback. Some features may be limited by other platform security rules that limit which people are available in search results (e.g. Algolia tags).
Access user payment methodsCan view and use payment methods for any user. Some features may be limited by other platform security rules that limit which people are available in search results (e.g. Algolia tags).
Modify a sub-set of all rolesIntended for project managers/front-line management to give access to platform design team roles.
Create organisationCreate a new, empty organisation.
Edit any agency project teamCan modify any of the agencies project teams e.g. clients default project team and the fallback project team
Modify organisation teamsModify organisation teams in authorized organisations
Create teamsCreate new organisation teams.
Start projects on behalf of othersCan start or complete projects on behalf of other users.
Agency workerThis is the least privileged permission for anyone working at an agency so we don't need individual permissions for every little thing. Provides "global" permissions that apply to all projects and outside projects.
View project teamCan view project team
Show expert brief modeWhether or not to allow the user to switch on 'expert brief mode' which allows a full page, more compact view of the orde flow/brief in the UI.
View project tasksCan view all of the project tasks, who they're assigned to, etc.
Edit brand pageCan view and edit the any organisations brand page (that the user has access to).
View restricted project historyCan view project history that is typically restricted for internal use.
View feedback for usersAllows access to the feedback that has been left for individual users.
Assign tasksIs allowed to change who a task is assigned to.
Send back projectsCan send back projects.
View agency public profilesAgency directory access which provides access to all agency employees non-sensistive profile information.
View agency private profilesAgency directory and user profile access to ALL user data including sensitive employment and compensation information.
Edit organisationView and modify most organisation data for organisation user is in.
Modify client rolesModify all roles for client users.
Buy bulk creditsCan purchase credits in bulk.
Edit brand pageCan view and edit the organisation brand page.
Approve credit purchasesUser will be notified when someone requests to purchase credits and can approve or reject the purchase.
Start projects without approvalCan start a project without getting approval from an Administrator.
Approve project startIs allowed to approve projects to be started and will be notified when a project start approval is needed.
Start projectsCan start or complete projects.
View project billingCan view project billing.
Create plansCreate new plans
Edit plansEdit existing plans
View plansView the organisations membership plans
Modify project workflow templatesCan create, update and delete an agencies project workflow templates.
Modify any chargeCan make manual adjustments to any charge in any organisation.
Can masqueradeAllows a user to masquerade as another person they are authorized access too. Some features may be limited by other platform security rules that limit which people are available in search results (e.g. Algolia tags).
Edit project teamCan edit both the client and agency project teams.
View project quotesCan view project quotes.
Modify project quotesCan modify project quotes.

Finance

Billing and accounting access for the agency and all of the agency's clients.

PermissionDescription
Manage payment detailsCan view and modify settings related to agency workers payment details.
Edit any client organisationView and modify all the organisation data for any client organisation.
Modify project chargesRefund and add charges on a project.
Edit chargesModify all things to do with all charges e.g. change charge descriptions, issue charges, refund, etc. This is the uber-powerful, do-anything-with money permission
Modify creditsModify all things to do with any credit pools.
Access user payment methodsCan view and use payment methods for any user. Some features may be limited by other platform security rules that limit which people are available in search results (e.g. Algolia tags).
Agency workerThis is the least privileged permission for anyone working at an agency so we don't need individual permissions for every little thing. Provides "global" permissions that apply to all projects and outside projects.
View agency public profilesAgency directory access which provides access to all agency employees non-sensistive profile information.
View agency private profilesAgency directory and user profile access to ALL user data including sensitive employment and compensation information.
View project billingCan view project billing.
Buy bulk creditsCan purchase credits in bulk.
Approve credit purchasesUser will be notified when someone requests to purchase credits and can approve or reject the purchase.
Start projectsCan start or complete projects.
Modify any chargeCan make manual adjustments to any charge in any organisation.
Create plansCreate new plans
Edit plansEdit existing plans
View plansView the organisations membership plans

Manager

Manage anything in client organisations, projects, and billing. Can assign tasks to others and direct projects.

PermissionDescription
BillingConvenience mapping for name and legacy matching.
Project managerConvenience mapping for name and legacy matching.
Modify project chargesRefund and add charges on a project.
Agency workerThis is the least privileged permission for anyone working at an agency so we don't need individual permissions for every little thing. Provides "global" permissions that apply to all projects and outside projects.
Log time for anyoneCan log hours on a project and assign the time worked to anyone.
Edit any personCan view and modify settings related to other users on the platform including payment history, work history, bank details and feedback. Some features may be limited by other platform security rules that limit which people are available in search results (e.g. Algolia tags).
Access user payment methodsCan view and use payment methods for any user. Some features may be limited by other platform security rules that limit which people are available in search results (e.g. Algolia tags).
Modify a sub-set of all rolesIntended for project managers/front-line management to give access to platform design team roles.
Create organisationCreate a new, empty organisation.
Edit any agency project teamCan modify any of the agencies project teams e.g. clients default project team and the fallback project team
Modify organisation teamsModify organisation teams in authorized organisations
Create teamsCreate new organisation teams.
Start projects on behalf of othersCan start or complete projects on behalf of other users.
Ops assign tasksCan assign tasks in the operations center interface.
Start projectsCan start or complete projects.
Modify creditsModify all things to do with any credit pools.
Buy bulk creditsCan purchase credits in bulk.
View project teamCan view project team
Show expert brief modeWhether or not to allow the user to switch on 'expert brief mode' which allows a full page, more compact view of the orde flow/brief in the UI.
View project tasksCan view all of the project tasks, who they're assigned to, etc.
Edit brand pageCan view and edit the any organisations brand page (that the user has access to).
View plansView the organisations membership plans
Assign tasksIs allowed to change who a task is assigned to.
Edit chargesModify all things to do with all charges e.g. change charge descriptions, issue charges, refund, etc. This is the uber-powerful, do-anything-with money permission
Send back projectsCan send back projects.
View restricted project historyCan view project history that is typically restricted for internal use.
View project billingCan view project billing.
View feedback for users.Allows access to the feedback that has been left for individual users.
Edit any client organisationView and modify all the organisation data for any client organisation.
View agency public profilesAgency directory access which provides access to all agency employees non-sensistive profile information.
View agency private profilesAgency directory and user profile access to ALL user data including sensitive employment and compensation information.
Modify project workflow templatesCan create, update and delete an agencies project task lists.
Can masqueradeAllows a user to masquerade as another person they are authorized access to. Some features may be limited by other platform security rules that limit which people are available in search results (e.g. Algolia tags).
Edit project teamCan edit both the client and agency project teams.

Reviewer

Review and quality control for any client project. Less access than a manager but more than a creator.

PermissionDescription
Agency workerThis is the least privileged permission for anyone working at an agency so we don't need individual permissions for every little thing. Provides "global" permissions that apply to all projects and outside projects.
Ops assign tasksCan assign tasks in the operations center interface.
Assign tasksIs allowed to change who a task is assigned to.
View project teamCan view project team
Show expert brief modeWhether or not to allow the user to switch on 'expert brief mode' which allows a full page, more compact view of the order flow/brief in the UI.
View project tasksCan view all of the project tasks, who they're assigned to, etc.
Edit brand pageCan view and edit the any organizations brand page (that the user has access to).
Start projectsCan start or complete projects.
View plansView the organizations membership plans
Edit brand pageCan view and edit the organization brand page.
Send back projectsCan send back projects.
View project billingCan view project billing.
View restricted project historyCan view project history that is typically restricted for internal use.
View feedback for users.Allows access to the feedback that has been left for individual users.
Start projects on behalf of othersCan start or complete projects on behalf of other users.
View agency public profilesAgency directory access which provides access to all agency employees non-sensitive profile information.
Can masqueradeAllows a user to masquerade as another person they are authorized access too. Some features may be limited by other platform security rules that limit which people are available in search results (e.g. Algolia tags).
Edit project teamCan edit both the client and agency project teams

Sales

Can work on tasks and projects. Creators are typically designers, writers, or developers. More access than a collaborator or client, but less than reviewers and managers.

PermissionDescription
Agency workerThis is the least privileged permission for anyone working at an agency so we don't need individual permissions for every little thing. Provides "global" permissions that apply to all projects and outside projects.
View project teamCan view project team
Show expert brief modeWhether or not to allow the user to switch on 'expert brief mode' which allows a full page, more compact view of the orde flow/brief in the UI.
View project tasksCan view all of the project tasks, who they're assigned to, etc.
Edit brand pageCan view and edit the any organisations brand page (that the user has access to).
Start projectsCan start or complete projects.
View plansView the organisations membership plans
Edit brand pageCan view and edit the organisation brand page.
View restricted project historyCan view project history that is typically restricted for internal use.
View project billingCan view project billing.
Send back projectsCan send back projects.
View agency public profilesAgency directory access which provides access to all agency employees non-sensistive profile information.
Start projects on behalf of othersCan start or complete projects on behalf of other users.
Access user payment methodsCan view and use payment methods for any user. Some features may be limited by other platform security rules that limit which people are available in search results (e.g. Algolia tags).
Edit any client organisationView and modify all the organisation data for any client organisation.
Buy bulk creditsCan purchase credits in bulk.
Create teamsCreate new organisation teams.

Creator

Can work on tasks and projects. Creators are typically designers, writers, or developers. More access than a collaborator or client, but less than reviewers and managers.

PermissionDescription
Agency workerThis is the least privileged permission for anyone working at an agency so we don't need individual permissions for every little thing. Provides "global" permissions that apply to all projects and outside projects.
View project teamCan view project team
Show expert brief modeWhether or not to allow the user to switch on 'expert brief mode' which allows a full page, more compact view of the orde flow/brief in the UI.
View project tasksCan view all of the project tasks, who they're assigned to, etc.
Edit brand pageCan view and edit the any organisations brand page (that the user has access to).
Start projectsCan start or complete projects.
View plansView the organisations membership plans
Edit brand pageCan view and edit the organisation brand page.
View restricted project historyCan view project history that is typically restricted for internal use.
View project billingCan view project billing.
Send back projectsCan send back projects.
View agency public profilesAgency directory access which provides access to all agency employees non-sensistive profile information.

Collaborator

Can start, comment on, and view any projects in their organisation.

PermissionDescription
Start projectsCan start or complete projects.
View plansView the organisations membership plans
Edit brand pageCan view and edit the organisation brand page.
Send back projectsCan send back projects.
Give project feedbackCan provide feedback to the design team about how the project is going.
View project billingCan view project billing.
View project quotesCan view project quotes.

Viewer

Can view projects